Privacy Policy - Intellix AI Agent

1. Information We Collect

Information You Provide

Contact information (name, email, phone, company)

Business information (agency size, revenue, current challenges)

Payment and billing information

Communications with our team

Information We Collect Automatically

Usage data of Intellix AI Agent platform

Lead interaction metrics and performance data

Technical information (IP address, browser type, device information)

Cookies and similar tracking technologies

2. How We Use Your Information

We use collected information to:

Provide and operate the Intellix AI Agent service

Identify and deliver qualified leads to your business

Monitor and improve service performance

Process payments and maintain accounts

Provide customer support

Send service updates and marketing communications

Ensure compliance with our Terms of Service

3. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service providers who assist in our operations

Professional advisors (lawyers, accountants)

Law enforcement when required by law

Potential buyers in case of business sale or merger

4. Data Security

We implement industry-standard security measures including:

SSL encryption for data transmission

Secure cloud storage with encryption at rest

Regular security audits and updates

Limited access controls to personal information

Regular backups and disaster recovery procedures

5. Your Rights

You have the right to:

Access your personal information

Correct inaccurate data

Request deletion of your data

Opt-out of marketing communications

Export your data in a portable format

Lodge a complaint with supervisory authorities

6. Data Retention

We retain your information for as long as:

Your account is active

Necessary to provide services

Required for legal obligations

Needed to resolve disputes

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

8. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or platform notification.

10. Contact Us

For privacy-related questions or concerns:

Email: [email protected]

Address: INTELLIX SOLUTIONS LLC 300 Creek View Road, Suite 209 Newark, DE 19711 United States

11. GDPR Compliance (EU Residents)

For EU residents, we comply with GDPR requirements including:

Lawful basis for processing

Data portability rights

Right to be forgotten

Privacy by design principles

Data Protection Officer contact: [email protected]

12. California Privacy Rights (CCPA)

California residents have additional rights under CCPA including:

Right to know what personal information is collected

Right to delete personal information

Right to opt-out of sale of personal information

Right to non-discrimination